Frequently Asked Questions (FAQ's)
What are the payment options?
We accept all types of Debit & Credit Cards including VISA, MasterCard & Maestro. We also accept payments through PayPal (which also includes American Express (AMEX) & Diners). We are currently not accepting Cash On Delivery (COD) but you can use Paytm or other UPI modes for transactions which are mentioned at checkout.
What is your shipping policy? Is shipping free?
We at Brands Adda know how important it is to receive your purchased products in the finest condition and on time. So we use a large network of couriers to deliver your products to you as early as possible. Depending upon the location, the product is delivered to you in 3-5 business days after it has been dispatched from our warehouse. Free shipping is available on all products, subject to the minimum order value. A Non-Refundable charge of ₹50 will be applied to all orders below ₹500. The whole order amount including any delivery charges will be refunded if the order is cancelled or lost in transit by us.
What is your return policy?
We at Brands Adda work hard to provide our customers with the latest branded fashion at the impeccable quality and unbelievable prices. If you are unsatisfied with the quality, size, colour or design simply return/exchange the product within 10 days of delivery. To return/exchange a product, use our easy process through Whatsapp on 7011088870 (Working hours: Monday to Saturday, 10 AM to 8 PM) or email us at email@example.com